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Storage Direct Francis

1907 East Francis Avenue

Spokane, WA 99208

Office Gate

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Today's Online Special Deal

"No One Walks Away-25% OFF"

35% OFF for 3 Months

"No One Walks Away-40% OFF"

Rent Online
Small
BEST PRICE 54 WEB ONLY
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  • Rent Online
    5' x 5' Unit Standard

    In-Store

    60

    WEB ONLY

    54
    Ground Level Hallway Units
  • Rent Online
    5' x 10' Unit Standard

    In-Store

    85

    WEB ONLY

    64
    1st Floor - Interior Unit
    "No One Walks Away-25% OFF"
Medium
BEST PRICE 95 WEB ONLY
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  • Rent Online
    10' x 10' Unit Standard

    In-Store

    126

    WEB ONLY

    95
    Drive Up, Drive-Up
Large
BEST PRICE 115 WEB ONLY
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  • Rent Online
    10' x 20' Unit Economy

    In-Store

    153

    WEB ONLY

    115
    Interior Unit
    "No One Walks Away-25% OFF"
  • Rent Online
    10' x 20' Unit Standard

    In-Store

    176

    WEB ONLY

    141
    Drive Up, Drive-Up
    35% OFF for 3 Months
X-Large
BEST PRICE 197 WEB ONLY
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  • Rent Online
    10' x 30' Unit Standard

    In-Store

    207

    WEB ONLY

    197
    Drive Up
Parking
BEST PRICE 24 WEB ONLY
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  • Rent Online
    10' x 15' Space Standard

    In-Store

    40

    WEB ONLY

    24
    Parking
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Photos

    Hours & Amenities

    Office Hours Now Closed

    MON - SAT8:30am - 5:30pm SUNClosed

    Gate Hours Now Closed

    Daily6am - 10pm
    • 24 Hour Cameras
    • Boxes & Supplies
    • Drive-up Access
    • Online Bill Pay
    Reviews
    Google
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    • Loanne Albright

      Great people that run the place, clean units, will definitely use them again.

    • mathew Plank

      Great staff! Attentive, on the bsll, nice, clean.

    • Addaline {Lynn} Bowman

      Good prices. You get ur privacy more than other storage units.great people working here.thanks guys

    • Breeanna Nelson

      Best Storage unit IV ever rented. Access on holidays. Great security. affordable. Insurance. Privacy. Friendly service.

    • Addaline Neilson

      Love it here

    • Gabriela Shinning

      Greatest self storage unit I've ever rented from,! Amazing prices, awsone employees& manager+owner :) I highly recommend coming here to store your things.PLUS it has a gate and the key codes are kinda long n random for each renter. And what's the best part is they give you your privacy! Don't go anywhere but here for renting storage space.

    • Breeanna Nelson

      Simply amazing place! Seriously couldn't of found a better storage unit to rent from. Not only great deals but privacy,nice employees,very clean all around,and security is awesome. ***Sorry bout changing my comment,I owed you guys this one.totally crazy misunderstanding*** __You know what I'm talking bout lol__

    • Avery Plank

      Great place and staff. Clean and well lit

    • Jay Wig

      Awesome people, honest and to the point, very clean facilities, feel much safer since they put the new fences in too.

    • William De Caro

      Been renting my unit for bout a year now and I'm very happy with STILL with my unit and this buisness. The workers here are very down to earth and have always respected my privacy. I have yet to experience any mice or any other pest problem my entire time being here. So that's a huge plus, my last storage unit I had in Mead had all sorts of pests problems.

    • April

      I highly recommend this Storage! They are friendly, and were more then patient with me when i fell behind on payments. Plus, i got my first month free! They are awesome here!

    • Kathy Compton

      Very nice staff..rates are average

    • Breeanna Nelson

      Good deal good people.

    • Kathy Compton

      My absolute favorite place to have my possessions! Office manager is a blessing and gives me a family feel. If I have questions I can always be sure of an answer. Safe and secure and very well kept! I would never considered moving, no matter the cost!.But, best Spokane pricing and in a great location

    • lardog118

      Manager was great. Explained everything thoroughly. Professional yet humorous.

    • Emory Pirtle

      April was very helpful in helping me select the right unit and very pleasant to deal with. Highly recommended. Thanks April!

    • Susan Partridge

      Nobody there today being sunday. But saw staff few days ago. Always helpful.

    • Carlos Camacho

      Thank you Chris for excellence and professional service. Clean and very well secured.

    • Deborah Reck

      Andrew was extremely helpful, assisted me in all aspects of the process, explained everything clearly and professionally. I am very pleased with the decision to use Storage Direct Spokane!!! Units I saw were clean, conveniently located, drive up access, too easy!!!!

    • Scott Vincent

      The employees get an A+ for how helpful and polite they were. Customer Service is huge to me and they were great!

    • Kenneth White

      Well secured site with clean units Great customer service very friendly..

    • Amanda M

      Andrew and Chris are very helpful. Highly recommend.

    • Anna McCauley

      I had an excellent experience using this storage unit company. An employee named Andrew was always professional and courteous. What a great place to store your belongings. Its clean, organized, and well put together. The employees are very friendly, and hard working. I highly recommend this place!

    • Afndrea yguTougas

      Most professional and I am reccommening Storage Direct to all my family and friends.

    • Brad Ryan

      Pretty straight forward. Hardly had any problems at this point.

    • Katherine Stewart

      Little spendy, but clean and safe and conveniently located

    • Erik Black

      Good place

    • Meshel Leininger

      90% occupancy clean and secure

    • Misha Krivopust

      Good storage for price, always under supervision. Very good management.

    • Ronda McIntyre

      It's always clean indoor and out. The staff have all been very helpful with any questions I've had. There are multiply ways to pay your bill. I prefer passing in person but have the option of paying online or through the mail. The only reason I don't give it a 5 star is I think they raise the unit prices too often and too much.

    • Candice Killmer

      If you have a moving truck your skills will be tested, especially if you are in a small unit. Didn't realize that unit I rented online didn't have drive up access. The price was right and manager was nice.

    • Breeanna Nelson

      Good place be careful tho with the $100 sign up deal within 3 months they raise it $20 so read fine print. Office lady rocks. Just follow rules n you shouldn't be bothered like at all.

    • Ronda McIntyre

      It's always clean indoor and out. The staff have all been very helpful with any questions I've had. There are multiply ways to pay your bill. I prefer passing in person but have the option of paying online or through the mail. The only reason I don't give it a 5 star is I think they raise the unit prices too often and too much.

    • Steven Wilson

      Poor customer service horrible access to your unit.

    • breanne baker

      I wouldn't even give these guys 1 star. They've taken multiple payments out of my account in one month but claim that I still owe them!? And charged me a late fee. I've even shown them my bank statements. These guys are a rip off!!

    • Jennifer Hitchens

      Use to love them. Since the new company has taken over will not use them again.

    • Jean Davisson

      Very scary place. Homeless people sleep in the storage sheds. Very shady people hang out by the gate after hours. And the owners are very unpleasant. Leave your car there for a couple hours so you can get your motorcycle and they will get you towed for a few hundred dollars just for the heck of it.

    • Daniel Turner

      Lack of supervision,I cut my own lock off of my unit and not one person came to see what was going on. I could of been a thief. Especially since none of them ever saw me before.

    • Ron Regalado

      No opportunity to give zero stars so this company will get 1 star. I booked online. Received a confirmation number. Spoke with an employee at the storage location and confirmed my reservation. 7 days before my reservation date I respond to a voicemail and get connected to what turned out to be a customer service desk where I once again get confirmation that I have a storage unit reserved. 6 days before my reservation date the employee i had spoken to at the storage location calls me to apologize for a "mixup" and that I no longer have a reservation. My conclusion: I think this storage company didn't want to honor the price quoted online and received full price for my reserved unit. My evidence: multiple confirmations followed by an unexplained "mixup". Trust them if you want. I won't.

    • Virla Spencer

      The on-site manager is unprofessional and extremely rude. I dont recommend this storage place to anyone. This company clearly, dont understand the importance of great customer service skills. Zero stars, In my opinion and experience.

    • Rich Malacky

      Place was good to start.. But they raise your mounthy price every month.. We can not afford it any more..

    • Terry Metcalf

      Spoke with Andrew On Saturday. Dont recall him stating they are closed on Sunday. Showed up Sunday to unload the uhaul . Obviously that could not be done. Left a voice mail and received a call from Chris on Monday. Said he was going to lunch at noon. Arrived at 11:58 and found the door locked . Assumed that they locked the door a few minutes early. Returned at 1:15 to find a note on the door that said gone to lunch will return at 2:00. Had to pay extra mileage because no one was ever there. Would be nice to be reimbursed for this. Poor customer service.

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    • Rachel S.

      April at storage direct was amazing! She was very friendly, helped me find a storage unit that worked for what I needed and made sure I understood their...

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